FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, Ralloon.com provides links directly to the product listings on Amazon, where images and descriptions are updated and managed by Amazon and the sellers. You will receive the item as described and shown on Amazon’s platform.

Where can I view my sales receipt?

After completing a purchase on Amazon, you can view and download your sales receipt by logging into your Amazon account and navigating to Your Orders.

How can I return an item?

Returns are handled through Amazon. Simply log into your Amazon account, go to Your Orders, and select the item you wish to return. Amazon’s Customer Service will guide you through the return process.

Will you restock items indicated as “out of stock?”

As an affiliate store, Ralloon.com does not manage stock levels. Availability is controlled by Amazon and its sellers. We recommend checking back on Amazon for restocks or alternative options.

Where can I ship my order?

Amazon ships to a wide range of locations, including domestic and international destinations. Shipping options and eligibility will be displayed during checkout on Amazon.

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